Shipping Policy
Shipping Policy
Thank you for choosing IWLT BEAUTY. We are excited to serve customers around the globe. We'll do our best to take care of U, and our goal is to provide excellent skin care products for U to enjoy and feel your best. Please review our shipping policy below to ensure a smooth shopping experience.
Processing Time:
- Orders are processed Monday through Friday, excluding major holidays, e.g., Thanksgiving, Christmas, and New Year’s Day.
Delivery Times:
- Upon placing your order, our processing and packing time generally takes 1-3 business days. Shipping durations vary based on location:
- For orders within the U.S. (48 contiguous states), shipping generally takes 4-7 business days.
- Outside the contiguous United States (Alaska, Hawaii), shipping may extend to 7-10 business days.
- Puerto Rico and the Virgin Islands experience a shipping period of 14-18 business days.
- Deliveries to PO Boxes typically take 6-8 business days.
- APO, FPO, and U.S Territories may experience an extended shipping period of approximately 45 days or more. Please note that these are estimated times and are subject to our Terms of Service.
Express and Standard Shipping:
- Canada: 3-4 Business Days (Express), 12-14 Business Days (Standard)
- Europe: 7-9 Business Days (Express), 11-13 Business Days (Standard)
- Italy, Spain: 11-13 Business Days (Standard)
- UK: 7-9 Business Days (Express), 11-13 Business Days (Standard)
Expedited Shipping Processing Times:
- If you choose expedited or overnight shipping, orders typically ship the same day if placed before 12:00 PM PT, Monday - Friday.
- Orders placed after that time or on weekends may be processed on the next business day.
- Note: High-order volume periods may experience delays in overall processing times.
PO Boxes and APO/FPO Shipping:
- We ship to PO boxes and APO/FPO addresses.
- Deliveries to PO Boxes ship by Standard method only and may take up to 8 business days.
- Pre-paid shipping labels will not be provided for U.S. territories and APO/FPO addresses
International Shipping Policy
Shipping Destinations
We currently ship to the following countries:
North America South America EuropeCzech Republic Denmark France Germany Greece Italy Poland Portugal Romania Russia Spain Sweden Switzerland Turkey United Kingdom
AsiaCountry / region 国家/ 地区
China 中国 Hong Kong SAR香港特别行政区 India Indonesia Korea Malaysia Middle East Philippines Singapore Thailand
AustraliaIf your country is not listed, please contact us at support@iwltbeauty.com for assistance.
Shipping Methods and Delivery Times
We offer a variety of shipping methods to meet your needs. Delivery times may vary based on your location and the shipping method selected. Estimated delivery times are typically from 10-25 days depending on transit and customs.
Please note that these are estimated delivery times and may vary due to factors outside our control, such as customs delays.
Shipping Costs
Shipping costs are calculated at checkout based on your location, the weight of your order, and the shipping method selected. We strive to provide competitive rates and the best value for our customers.
Customs, Duties, and Taxes
International orders may be subject to customs duties and taxes, which are determined by your country’s customs office. These fees are the responsibility of the recipient and are not included in the shipping cost. Please check with your local customs office for information on applicable fees.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment through [Shipping Carrier’s Website].
Lost or Stolen Packages
IWLT Beauty is not responsible for lost or stolen packages. If your package is lost in transit, please contact the shipping carrier directly for assistance. If you believe your package was stolen after delivery, please contact your local authorities.
Contact Us
If you have any questions regarding our international shipping policy or your order, please reach out to us at support@iwltbeauty.com. We are here to help!
Shipping Delays:
-While we strive to meet delivery timelines, external factors such as customs, weather, or other unforeseen circumstances may cause delays. We appreciate your understanding in such situations.
Thank you so much for choosing IWLT Beauty! We truly appreciate your support and can’t wait for you to enjoy your purchase! ^_^